Replacement Parts

Q: How do I determine what parts need to be replaced in my Symmons valve or faucet?

A:

Using the Symmons Online Catalog find the product type and model number of the product you have. Refer to the Installation and Operation Instructions (.pdf document) associated with the product to view and/or print the parts breakdown to determine the appropriate replacement parts, or call 1-800-SYMMONS (796-6667) or email us at gethelp@symmons.com for further assistance.

Q: How do I order replacement parts for a Symmons product?

A:

Call 1-800-SYMMONS (796-6667) or email us at gethelp@symmons.com for the name of a local parts distributor that carries Symmons Genuine Replacement Parts.

Q: Why should I use only Symmons Genuine Replacement Parts?

A:

Symmons manufactures every replacement part whether it is for a faucet, an anti-scald, pressure-balancing shower valve or any of our other products, to the same exacting standards that it maintains with the parts that go into its original equipment to ensure that the repair parts will return the product to its original working condition. While many generic parts may appear to be similar to the original Symmons parts, they do not hold to the same exact tolerances that we do. Also the use of parts other than Symmons Genuine Replacement Parts will void our warranty.